If your company is currently using a digital asset management (DAM) system, but you are not satisfied with the service being provided, maybe it’s time to think about switching vendors. After all, having the right DAM software to suit your needs is very important for maintaining efficiency and security, and if your current DAM platform isn’t promoting an effective workflow then perhaps it’s not right for you.

Here are some of the red flags you may be encountering that indicate it may be time to switch providers…

Problems with accessing files

If you and your employees often find it difficult to locate files using your current DAM platform – perhaps due to issues arising when you first adopted the software – it can cause a lot of problems in the day-to-day running of your business. One of the biggest causes of wasted time in the workplace is not being able to find a particular file. The whole point of a DAM system is to prevent this from happening; if yours isn’t doing its job, then it’s probably time to find a new provider.

Issues syncing files with your employees’ apps and devices

When choosing a DAM platform for your company, it’s recommended that you find one that is carefully tailored to your requirements, and to those of your employees. For example, if your employees prefer to use particular applications to create or edit digital assets, but your current DAM software is causing problems with syncing and opening files in those applications, it’s another sign that it probably isn’t the DAM for you.

Lack of innovation

Over the past few years, DAM platforms have undergone a surge in popularity and have become increasingly more developed and complex as a result. However, some older software is still in existence. In fact, you may be using an older DAM platform yourself. If that’s the case, you may find that this version of DAM simply isn’t sophisticated enough to deal with your requirements.

For example, it may not have many advanced features to help improve the efficiency of your workflows, such as advanced search functions or special security measures. In addition, it might not have the capability to meet the needs of your different departments.

In short, having an older and less effective DAM platform can cause as many problems as not having any DAM software at all. Unfortunately, if your current provider can only offer an out-of-date model, it’s time to search for a new vendor.

Finding the DAM provider that’s right for you

When you start your search for a new and improved DAM system, make sure you ask plenty of questions from each provider you approach. Ask them to explain their software’s features in detail – and be sure to elaborate on your company’s unique needs and requirements, to ensure you find the software that will be a perfect fit.

It’s also well worth your while to try out a free demo or two, as that way you will be able to get a feel for the software’s capabilities and how it can help improve your workflows.

To find out more about our own sophisticated DAM platform with a free one-to-one demo, please don’t hesitate to get in touch.

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