Case study
Mission Australia Icon

Mission Australia

Brand media management for images and video

Mission Australia use iBase for their brand management needs, with the special requirement of obtaining and storing usage permission from the subjects included in an image and to track every use of an image.

Previously images and videos were stored on shared drives, on local computers, on a range of CDs or only existed as hard copy prints. This led to many hours of searching through folders or contacting other staff members to ask where an image might be located. If an image or video couldn't be found then the brand team had no choice but to purchase another suitable item.

Some of the features of Mission Australia's iBase system include:

  • Support for identification of media owners enabling them to be made accountable for storing and organising media.
  • Process and workflow to ensure images are submitted to the brand team.
  • A workflow so that all images are sent to one or more approvers to be safely stored and loaded into the management tool correctly.
  • Images to be stored together in a central location.
  • Multiple user access levels to the tool for staff members (eg. The brand team can create labels, edit images etc, while other staff can only browse images).
  • Media can be labelled with multiple keywords.
  • Search criteria can be specified using standard Boolean operators.
  • Original image retained and accessible.
  • Audit trail to track usage and changes to images (who edited, last modified time stamp, what was changed etc).
    Mission Australia
    In terms of feedback, I have nothing but the highest praise for the iBase team. Even though they are half a world away, I always experience a rapid turnaround of any requests.
    As far as the software is concerned, it just works. Single sign on and SSL, which was implemented last year, works faultlessly and ensures the application remains secure and access restricted to authorised users.
    John Uebel, Applications Support Manager, IT Services
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