The iBase team consists of leading specialists in the field of digital asset management, with a client base that spans Europe, America and Australasia. We work both in the public and private sectors, including art galleries, museums, universities, libraries, local councils, charities, commercial picture and video libraries, marketing companies, research organisations, architects, pharmaceutical companies, and many more.
iBase products have been under continuous development since 1993, keeping pace with and contributing to technological advances and the requirements of the digital media asset management, picture library and video library sectors.
In addition to software solutions, iBase also provides consultancy and expertise in a variety of associated disciplines — including digital preservation, collections management integration and e-commerce.
iBase has a deep understanding of the unique challenges faced by organisations in the public and cultural sectors. These institutions typically manage large, diverse collections of valuable digital assets, including images, documents, videos, audio files, and interactive media. These assets require efficient organisation, easy retrieval, long-term preservation, and public access.
Whether it’s helping museums preserve and share artwork, assisting galleries with collections management, or enabling archives to digitise and organise historical records, our solutions have been specifically designed to meet the distinct needs of the cultural sector. iBase helps organisations ensure that valuable collections are safeguarded for future generations while also enabling broader public access and engagement.
One of iBase’s standout qualities is our exceptional client support and consultancy services. Unlike many technology providers, we offer hands-on, ongoing support throughout the entire lifecycle of its solutions, from the initial consultation and planning phase to post-implementation support and system optimisation.
Consultancy Services: With our consultancy services, we work closely with clients to understand their workflows, challenges, and long-term goals. The company’s consultancy team offers expert guidance on everything from asset organisation and metadata standards to rights management and content distribution strategies. This collaborative approach ensures that iBase’s solutions are not only tailored to meet the client's current needs but also scalable for future growth.
Client Support: iBase has a well-earned reputation for providing outstanding client support, and is something of which we are greatly proud. Clients benefit from ongoing assistance with system maintenance, updates, and troubleshooting. Our support team is highly knowledgeable and proactive, ensuring that our clients can make the most of their DAM solution, minimise downtime, and optimise their workflows.
Training and Education: iBase’s support services also extend to training — we offer bespoke online training sessions to ensure that users are properly equipped with the skills needed to get the most out of the system. These are included as standard with any new installation.
With more than three decades of experience, iBase has developed a deep understanding of the requirements of cultural and public sector institutions. Our longevity in the industry has allowed us to stay ahead of evolving technology and trends, continually refining our solutions to keep pace with the demands of our clients.
Over the years, iBase has worked with a wide range of organisations, from large national museums and cultural heritage bodies to local councils and educational institutions. This broad experience allows us to offer tailored solutions that address specific needs, whether it’s digitisation of rare manuscripts, streamlining the management of large image archives, or providing a secure online e-commerce platform for licensed image sales.
iBase’s DAM solutions are highly customisable, making them suitable for a wide range of organisations. Clients can build their systems based on their own specific needs — from comprehensive metadata management to advanced rights management. iBase is fully committed to providing scalable solutions that evolve with its clients, offering continuous updates and feature enhancements.
Whether it’s a highly structured folder system for easy content organisation, multi-lingual capabilities to serve international audiences, or custom branding and functionality to match an institution’s identity, iBase offers the flexibility that cultural organisations need to maintain and grow their digital collections.
